Trust Center

Trust should be visible without being intimidating. Here's what we check, what other members can see, and what never leaves your account.

Identity Verified

Checked through a reputable third-party provider. Documents are never shown to other members.

Phone Verified

A one-time code confirms the number. Your number stays private.

Email Verified

Confirms we can reach you about your Floats.

Payment Ready

Hosts see a badge only — never balances, salary or statements.

Host Verified

The host confirmed their identity and their right to offer the space.

Stay History

Completed Floats and mutual reviews build over time.

Reporting a problem

Every conversation and listing has a report option, and our support team reviews reports in these categories:

Harassment
Unsafe conditions
Fraud
Discrimination
Listing misrepresentation
Payment issues
Emergency situations

If you're in immediate danger, contact your local emergency services first. FLOATR is a flexible-stay marketplace, not an emergency-response, shelter or crisis-placement service, and verification does not guarantee safety.